Despite being a big radio hit spending 11 weeks on top of Airplay/Radio Songs the song only reached #42 on the Billboard
Hot 100. The reason being it was released as a radio-only promo single, as Imbruglia's label withheld commercial availability in the hope that consumers would instead purchase her album. Thus "Torn" was ineligible to chart on the Hot 100 according to rules in place at the time. However, at of December 5, 2008 the Hot 100 policy was revised allowing songs not available at retail to appear and "Torn" was able to squeeze in a few weeks in the lower reaches of the chart at the end of its run at radio. Another song to fall victim to the same rules was No Doubt's, "Don't Speak
," which failed to chart at all.