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The video was based on the 1988 movie Dangerous Liaisons, with elaborate costumes inspired by film, which was set in France during the 1700s. John Malkovich, who starred in the movie, also appeared in the video, as does Hugh Laurie, who went on to star in the TV show House. With the string section and harpsichord sound, the music fit the theme.
Contrary to the lilting melody, the lyrics describe a woman who is anguished over a breakup.
The elaborate photography on the Diva
album was done by Anton Corbijn, who also worked with U2 and Depeche Mode.
Annie Lennox recalled the song's promo in a blog promoting her 2009 greatest hits album: "This was a wonderful video to create. There were some wonderful people involved-- John Malkovich and Hugh Laurie (before he had an American accent)! That was tremendous fun. The idea of it being a period piece, like Les Liaisons Dangereux. The alternative title for 'Broken Glass' could easily have been 'Hell hath no more fury than a woman scorned.' The video is very wry and tongue-in-cheek. People can take me a little seriously sometimes, but I do actually have a rather radical sense of humor."
The music video was helmed by prolific director Sophie Muller, a frequent collaborator of Annie Lennox who cut her teeth directing several Eurythmics clips, including "I Need A Man," "You Have Placed A Chill In My Heart," and "Angel