The Colin Tilley-directed video co-stars Ryan Destiny as Bieber's love interest. R&B singer and actress Destiny played the lead role on Lee Daniels' musical drama Star
, which ran for three seasons on Fox. She previous appeared in two Big Sean clips for "Paradise
" and "Single Again
." Wilmer Valderrama (From Dusk till Dawn: The Series
) also features as the kind soldier who offers Bieber and Destiny a ride.
Bieber explained in a behind-the-scenes film that the reasoning behind Valderrama's caring act in the clip was to hammer home the video's overarching message. "It basically shows how an act of compassion can really change the trajectory of someone's life or day. And just having empathy for people," he said. "That's our goal with this project, is just to inspire, to bring hope in this kind of uncertain, fragile time."